{"product_id":"difficult-conversations-hbr-20-minute-manager-series","title":"Difficult Conversations: HBR 20-minute Manager Series","description":"\u003cp\u003e\u003cb\u003eMastering difficult conversations with confidence.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eYou have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. \u003cb\u003e\u003ci\u003eDifficult Conversations\u003c\/i\u003e\u003c\/b\u003e walks you through:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eUncovering the root cause of friction\u003c\/li\u003e \u003cli\u003eMaintaining a positive mind-set\u003c\/li\u003e \u003cli\u003eUntangling the problem together\u003c\/li\u003e \u003cli\u003eAgreeing on a way forward\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eDon't have much time? Get up to speed fast on the most essential business skills with \u003cb\u003eHBR's 20-Minute Manager\u003c\/b\u003e series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business.\u003c\/p\u003e","brand":"Unity Books","offers":[{"title":"Difficult Conversations: HBR 20-minute Manager Series","offer_id":46100634042565,"sku":null,"price":13.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0625\/6679\/3413\/files\/978-1-63369-078-3.jpg?v=1776654778","url":"https:\/\/unitybooks.myshopify.com\/products\/difficult-conversations-hbr-20-minute-manager-series","provider":"Unity Books","version":"1.0","type":"link"}